At MYTHSTONE, we aim to offer you the best shipping option. Every day, we deliver to hundreds of customers, ensuring that we provide the very highest levels of responsiveness to you at all times.
Shipping Range
- We can ship to the United States free shipping for orders over $20
- We ship to almost everywhere in the United States.
Delivery Time
- Order Processing: 2-5 Business Days.
- Express Shipping Time: 4-9 Business Days.
- Standard Shipping Time: 6-14 Business Days.
- Total delivery time = processing time + shipping time (not including customs delays, weekends, holidays, and any unforeseen circumstances)
Note:
1. “Free shipping for orders over $20 USD” is only available for use on regular-priced items, not free items.
2. The shipping cost-$18 USD of the Free Product is not deductible. $18 USD including processing fee, shipping, and customs duties.
Shipping costs are calculated at checkout and vary depending on the product weight and your shipping location. We strive to ensure shipping charges are affordable. However, we are at the mercy of our shipping carriers. Therefore, even if it is a free product, the shipping fee will still be charged.
Wrong Shipping Information
- If you have left a wrong shipping address or contact information, please contact our customer service within 2 hours.
- Please note that it is the responsibility of the customers to enter their shipping address correctly. We are unable to redirect to another shipping address after we have processed and shipped the parcel.
- Contact us at mythstone@mythstoneshop.com
- Once your order is shipped, we will send you an email with the corresponding information. After that, You will be able to view shipping tracking information on the order.
- When the product is hand-made in Tibet or Nepal and delivered to the carrier, the tracking order number will be uploaded to the order page afterward.
- Due to international transportation, it takes 3-5 days for the package to arrive at the airport of the international shipping center. During this period, there is no transport information for inland transport from Tibet or Nepal to the international shipping center. The shipping information will not be updated until the package arrives at the international shipping center and is scanned.
- So please don’t worry and just wait 3-5 days for it to update the information.
What if the package doesn’t arrive?
- If you don’t get your package 60 days after it was shipped, please contact us at mythstone@mythstoneshop.com. We’ll either resent a new one to you or give you a full refund.
For help & inquiries, please contact us in the following ways:
1. Email: mythstone@mythstoneshop.com
2. Facebook @Mythshop
3. Instagram: @mythshop2025
4. YouTube: https://www.youtube.com/@Myth-Stone
5. Tiktok: https://www.tiktok.com/@mythstone3
6. Pinterest: https://www.pinterest.com/mythstoneshop/